Shipping policy
Shipping Policy
Last Updated: October 2026
Thank you for shopping with us! We are committed to delivering your order safely and on time.
1. Shipping Availability
We currently offer delivery across Pakistan.
2. Order Processing
Orders are generally processed within 1–2 business days after confirmation.
Orders placed on weekends or public holidays may be processed on the next business day.
3. Delivery Time
Standard delivery usually takes 3–5 business days after dispatch.
Delivery times may vary depending on your location, courier service, weather conditions, public holidays, or other circumstances beyond our control.
4. Shipping Charges
A standard shipping fee of Rs. 250 applies to orders within Pakistan.
The applicable shipping charge will be displayed at checkout before you place your order.
5. Cash on Delivery
Cash on Delivery (COD) is available for eligible orders and locations.
Customers are requested to provide a complete and accurate phone number and delivery address when placing an order.
6. Order Confirmation
After placing your order, our team may contact you by phone or WhatsApp to confirm your order before dispatch.
7. Tracking
Where tracking is available, customers may receive tracking information after their order has been dispatched.
8. Delayed or Failed Deliveries
Delivery may occasionally be delayed due to incorrect/incomplete addresses, unreachable phone numbers, courier delays, weather conditions, public holidays, or other unforeseen circumstances.
If a delivery attempt fails because the customer is unavailable or provides incorrect information, additional delivery arrangements or charges may apply.
9. Damaged Packages
If your package arrives visibly damaged, please contact us as soon as possible and provide photographs/videos of the package and products so we can review the issue.
10. Contact Us
For questions regarding your order or delivery, please contact our customer support team through the contact details provided on our website.